Parcelforce Worldwide Manchester

9 Reviews
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updated on 22 June 2019

Opening Times

SaturdaySaClosed
SundaySuClosed
MondayMo
08:00 – 18:00
TuesdayTu
08:00 – 18:00
WednesdayWe
08:00 – 18:00
ThursdayTh
08:00 – 18:00
FridayFr
08:00 – 18:00
Closed.
Opens in  1 day 16 h 32 min.
1 day 16 h 32 min

Description

Parcelforce Worldwide is a leading provider of guaranteed express deliveries covering all 27 million addresses in the UK and 99.6% of the world population. For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30, 000 customers across the country.


Keywords:
Shipping
Services
global shipping, international delivery, parcel delivery, Courier
Parcelforce Worldwide Manchester is listed in the following categories:

Reviews

, more than 2 years ago

no rating. their a bunch of liars. they wont deliver to tower blocks. and now have to pickup my parcel from manchester. only ive no calling card as theyve never even been. no wonder yodel are doing better. its about time parcelforce went bust. they are useless.

none deliver

, more than 2 years ago

delays delivery for 3 days (and their website update:'receipt requested later delivery') bunch of lairs. Never put card in my letter box, I think they have never even tried to deliver. with so many cheaper and better delivery company available. Guys please do research before sending a parcel with them! Don't end up paying 3 times more , wait 3 more days and get nothing!!!!!
#parcelforce
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Unprofessional service

, more than 2 years ago

My parcel was dispatched on 3rd December and I was told it would take 2 working days for the parcel to be delivered, therefore, on the 5th December I waited in all day and no parcel arrived, I had been tracking the parcel from the Parcelforce website and all seemed on schedule until at 15.15 the status changed to 'address unknown - could not locate premises', I phoned the customer service line to ask why I hadn't been contacted as a short conversation with the driver would have enabled them to locate my address, I provided them with my number again and was told that they would contact me so I could direct them, I didn't hear anything and checked the tracker again which yet again said 'unknown address - could not locate premises', clearly no communication between the depot and the drivers!! This morning (6th Dec) I checked the tracker and there was no further information, only that my parcel, which I paid £4.95 to be delivered was 'Held', I phoned customer service again, only to be told that my parcel was not on the vans today and that it would be tomorrow which was irritating but at least the lady I spoke to was polite and understanding of the situation and she gave me the direct number of the depot in which my parcel is being held. I then went on to ring the local depot only to be spoken to in a completely unprofessional way, the man sounded like he couldn't care less whether I received my parcel or not and after going through my address details again to put on the delivery information for the driver, he said "if the driver can't find your address then is it ok to send the parcel to your nearest post office??" My reply was, of course, NO as I have paid money for it to be delivered to my home and why should I go out of my way because your driver cannot follow some simple directions that I have spent the last 10 minutes detailing to you?! He then went on to say that the drivers hardly ever read the notes and that he's put my number on the address so that they will see it and understand that they are to call me if they cannot locate my house AGAIN, it will be interesting to see whether this actually happens!! So basically, it sounds to me like they have terrible communications and don't really try at all to find an address that seems too much like hard work to find and the best bit about this whole story is that on the Parcelforce website there is a postcode finder and upon putting my address details in a nice little map came up showing exactly where my house is!! I'm very disappointed in the service provided and will go out of my way to NEVER use Parcelforce again as they are completely incompetent and the member of staff I spoke to at my local depot was unprofessional and had a terrible telephone manner, shocking in fact!
#parcelforce
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Parcel Service PO

, more than 2 years ago

I delivered 2 packages to a Post Office in Manchester, paid £27 for postage, only to be contacted and told two days later that the packages were too big to be delivered. A clear breach of a contract entered into by both parties. You have not heard the last of this one.
#Rotten Service
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Appalling service!

, more than 2 years ago

These people are REAL criminals. If I could I would not even give them a star. I had a parcel sent from Italy (birthday presents) (24Kg) for the NOT that cheap price of €108 (£90). It took 1 full week to arrive to Manchester and guess what? They tried (???) to deliver it almost 3 days later!!! SHAMELESS. Eventually I had to go to their office (5 minutes walking from home, 5 minutes!) and collect the parcel. When I asked for an explanation for late deliver, a very young lad just said: "I don't know". He did not even apologise and finally said something about an unknown address. That answer upset me even more. My name and address (5 minutes from where they are based!) was all over the box, impossible to miss. And it was complete, no missing information. As I cannot choose in Italy which courier takes over in the UK, I decided to NOT have any future delivers. It is not ideal and very sad to be honest that my family cannot send me anything anymore. Yet I'd rather die than use this unprofessional, dreadful, appalling service (yeah, right! leazy b******s). A bunch of criminals that in Italy are = MAFIA. I am telling about my experience to everyone I know as this is the 3rd time that something similar happens with Parcelforce. Please DO NOT USE them and tell everyone you know to avoid them as you avoid a s**in the street!
#Parcelforce: a bunch of disgusting Criminals!
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